Privacy Notice

Scope

This Privacy Notice explains how Healthcare Access Partners handles information submitted through healthcareaccesspartners.com and its business inquiry form. The website and form are intended for business-to-business communications, not patient care, treatment requests, or medical advice.

Information we collect

When you submit an inquiry, we collect your name, business email address, title, organization, opportunity narrative, and any optional phone number or referral/source information you choose to provide.

We also create or record limited operational information needed to receive and manage the inquiry, including a submission identifier, submission time, the version of this Privacy Notice presented with the form, and the website page and source associated with the submission. Our hosting and security providers may process limited technical request information needed to deliver and protect the service.

Please do not include patient information, protected health information, or other sensitive medical information.

How we use information

We use submitted information to:

• evaluate and respond to the business inquiry;
• prepare for a potential business conversation;
• assign and manage responsibility for follow-up;
• protect the form and our systems from misuse; and
• maintain appropriate commercial and operational records.

Both Healthcare Access Partners owners may view the inquiry and its history. New inquiries begin in a shared owner-review state, and one owner is assigned responsibility for follow-up during triage.

After an inquiry is stored, we send one acknowledgement to the business email address provided and separate internal notifications to both owners. The opportunity narrative and optional phone number remain in the authenticated customer relationship management system and are not included in those automated emails.

We do not sell information submitted through the inquiry form. At launch, we do not use submitted information for third-party behavioral advertising, automated marketing sequences, advertising pixels, or session replay.

Service providers and disclosures

We use service providers to operate the website and inquiry process. The intended provider categories are:

• website hosting, security, and server-side processing;
• customer relationship management;
• transactional email delivery; and
• business email and collaboration.

The intended providers are Vercel, Zoho CRM, Resend, and Google Workspace. They process information on our behalf to provide their respective services. We may also disclose information to professional advisers or governmental authorities when reasonably necessary to obtain advice, protect rights or systems, investigate misuse, or comply with applicable legal obligations.

Retention and deletion

We review inactive or unqualified inquiries 24 months after the last meaningful activity and delete or irreversibly anonymize them unless a documented business or legal need supports continued retention. Active opportunities and engagement records may be retained under our applicable business-record and legal requirements.

Deletion from active systems may not remove information immediately from protected backups or a provider’s deletion cycle. Any remaining copy will stay subject to applicable access and security controls until it is deleted or overwritten.

Security

We use administrative and technical safeguards designed for the nature of the information we collect, including restricted access, separate named accounts, multi-factor authentication, protected server credentials, and encrypted transmission. No method of internet transmission or electronic storage can be guaranteed completely secure.

Your choices and requests

You may contact us to ask a question or request access to, correction of, or deletion of information associated with your inquiry. We may need to verify your identity and may retain information when reasonably necessary for legal, security, fraud-prevention, or legitimate business-record purposes. Rights and response obligations may vary by location and circumstances.

Do not send identity documents, patient information, protected health information, or other sensitive medical information with a privacy request unless we provide a specifically approved secure method.

Children

This business-to-business website is not directed to children, and we do not knowingly collect personal information from children through the inquiry form.

Changes to this notice

We may update this notice when our website, providers, or information-handling practices materially change. The effective date will identify the current published version.

Contact

Healthcare Access Partners
Email: inquiries@hap360.com

The contact address must be operational and monitored by both owners before this notice or the inquiry form is published.